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Content style guide

Engagement messages

Nudges the user to enter or update data in the system. It can be initiated by either the system or another user.

Note: See Error Messages for guidance on when to consider adding instruction to call the help desk or other “next-step” call to action.

Prompt to complete a task or enter data

Scenario Message title Message content Actions Component State Location
Continue a saved benefit application Still want to apply for [BENEFIT NAME]? Your application will expire on [EXPIRATION DATE]. If you’d still like to apply, you’ll need to submit the application by this date. Or you can start a new application any time. [BUTTON 1] Continue your application [BUTTON 2] Start over Alert box Informational Replace affected component
Set up 2-factor authentication Want to make your account more secure? You can add an optional extra layer of security (called 2-factor authentication) to your account. This helps to make sure that no one but you can access your account—even if someone gets your password. Secure your account Alert box Informational Replace affected component
Last updated: Aug 25, 2022